Concierge Services/Resident Assist

Elite Guard provides prestigious high rise condominium properties as well as high rise office buildings a very unique service:

This service enhances the image of any high rise property while at the same time maintaining an exclusive presence.

Elite Guard concierge are required to have a minimum of two years of experience specifically in front desk lobby.

All Elite Guard Concierge can provide the following services:

• Processing your visitors and announcing their presence to residents / owners / offices
• Maintaining and organizing packages from a variety of delivery agencies (UPS, Fed-Ex, U.S. Mail, etc)
• Contacting property management, maintenance and security personnel if their assistance is needed
• Monitor CCTV (Camera) Systems
• Respond to medical emergencies
• Summoning assistance in the event maintenance emergencies occur

This extensive training provides our clients with the highest level of customer service and the Elite Guard promise of “Total Customer Satisfaction”.

The Concierge uniform is a very important aspect of the service. The uniform may be customized for each client property and provides for a professional appearance which adds to the individuality of the property.