The world does not appear to be getting any saner, which is why a reliable concierge security program has become a must-have for high-rise residential and commercial buildings. It only takes one incident to cause long-term damage to your location’s reputation, and your tenants and employees should never fear for their safety or property.
Of course, beefing up a building’s security comes with a cost, whether it is a matter of hiring more on-site guards or installing more cameras. But even with these significant recurring expenses, it will not be easy to close the existing gaps in your current building security.
That said, working with the right concierge security service can actually improve your security *and* cut costs. Elite Guard, for example, offers a tailor-made combination of the latest technology options, comprehensive training, and remote guard programs to effectively reduce or even eliminate an on-site security presence.
No matter which direction you steer your security measures, you should know both what to look for in concierge security services and why they help. This is why Elite Guard wants to showcase the following four questions that can make a huge difference when vetting a new vendor to take charge of your safety and security.
- Are they Experts in Up-to-the-Minute Technology?
When a small staff is responsible for a large, multilevel property, it is not ideal for the guards to be glued to screens in real-time or review recorded footage. Cameras are still the backbone of the modern security system, but standard CCTV options leave a lot to be desired.
The key is combining cameras with the latest in analytics software. By using AI and deep-learning algorithms, streaming CCTV footage can be used to immediately detect anomalies and issue alerts. And this makes remote concierge a more practical option. Full-time security at your front desk represents a significant expense, but trained personnel monitoring your building remotely can provide improved security without the liabilities of having someone on the property all the time.
Consider what the costs are for one security guard, and then research remote security options.
- Do They Offer Customized Solutions that Fit Your Specific Needs?
Each property has its own unique security requirements. Depending on the business and location, there will be different foot traffic at different times of the day, there will be different risks between daytime and night…there may even be a difference in how quickly local law enforcement responds to issues there. These concerns, and many more, make generic security solutions little help.
Your security solutions should begin with a complete gap analysis. Take into account every camera, security officer, and operating procedure you have, and list the specific reason for every change or addition. Pinpointing the gaps in your current security program is essential before devising a truly reliable and cost-effective solution.
- Do They Have an Exceptionally Trained Staff?
Your concierge security partner should maintain a highly vetted, well-trained staff. They should also be ready and willing to train whichever security personnel you may opt to keep on-site. While outsourcing access control and other security tasks represent the most cost-effective option for businesses, you don’t want just anyone keeping an eye on your property.
Whether it’s access policies or intrusion response, you will want step-by-step procedures that ensure everyone is on the same page all the time. If they can’t lay out their full program of vetting and training, you should continue hunting for the best concierge security specifically for you.
- Are They Demonstrating a Proven Track Record?
Does your prospective vendor have a collection of success stories? If they cannot demonstrate their expertise with referrals, that is a significant red flag. Their examples should include how their proposed solutions resulted in the desired outcomes, how specific client challenges were overcome, and even quantitative ROI. It will be one of the most essential relationships to your success, so you should check ALL the boxes before signing any contracts.
Admittedly, we are a little biased, as it is this sort of safety knowledge and attention to detail that has made Elite Guard the most respected security service in South Florida since 1983. From security services to concierge services to security training and more – we will keep you and your business safe. Increase your security today by calling 1-800-975-GUARD, or Contact us here to find out more!
